1. Introduction
Welcome to Tellus Geoconsult LTD. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://tellusgeo.co.uk/). We are committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company name when you contact us or fill out forms on our website.
- Technical Data: IP address, browser type and version, operating system, and browsing behaviour collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, including the pages you visit and how you interact with our content.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To respond to your inquiries, process your requests, and deliver the services you have requested.
- To Improve Our Website: To analyse and enhance user experience, troubleshoot issues, and improve our website’s functionality.
- To Communicate: To send you updates, promotional materials, and other relevant information if you have consented to receive such communications.
- To Comply with Legal Obligations: To meet legal and regulatory requirements, including record-keeping and reporting.
4. Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given us explicit consent to process your data for specific purposes.
- Contract: When processing is necessary to fulfil a contract with you or to take steps at your request before entering into such a contract.
- Legal Obligation: When processing is necessary to comply with our legal obligations.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights and freedoms are not overridden.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our website, conducting business, or serving you, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, or to protect the rights, property, or safety of Tellus Geoconsult LTD, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your data, but we cannot guarantee its absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to enforce our agreements. When your data is no longer needed, we will securely delete or anonymise it.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: To request a copy of the personal data we hold about you.
- Right to Rectification: To request that we correct or update any inaccurate or incomplete information.
- Right to Erasure: To request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: To request that we restrict the processing of your data in certain circumstances.
- Right to Data Portability: To request a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
- Right to Object: To object to the processing of your personal data for specific purposes, including direct marketing.
- Right to Withdraw Consent: To withdraw your consent to processing at any time where we rely on your consent.
To exercise your rights, please contact us using the details provided in section 12.
9. Cookies and Tracking Technologies
For information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Tellus Geoconsult Ltd
Hope Street Xchange,
1-3 Hind Street,
Sunderland, SR13QD
0191 337 1573
enquiries@tellusgeo.co.uk
www.tellusgeo.co.uk
Thank you for visiting Tellus Geoconsult LTD. Your privacy is important to us, and we are committed to protecting your personal data.